Refund Policy

Returns 
Due to sanitary reasons, all sale are FINAL and NON-REFUNDABLE.  

Exchanges Only (For incorrect or missing items on our part) 
We only replace or exchange items if the order was incorrect and a mistake on our part. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We ask that you notify us right away. Our policy lasts 7days. If 7 days have gone by since your purchase, and you have not notified us, unfortunately we can’t offer you an exchange. If you need to exchange your item(s) please notify La'Na I'Nell 123 by phone (214-466-3608) or by email at lanainell123@gmail.com before returning your items. To complete your return, we require a receipt or proof of purchase. Send your item(s) to: 3601 Grapevine Mills Pkwy Suite 1812, Grapevine, TX. 76051,United States.  We will process your order exchange as quickly as possible.

Shipping 
To return your product, you should mail your product(s) to:

3601 Grapevine Mills Pkwy Suite 1812
Grapevine, TX. 76051 United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.